Brie Ogle, the spokeswoman said that WestJet had the old seat back television from the long time which would be change with new one for their customers. On Friday, WestJet said that the extra charges have not been yet decided but revenue generated will increase. Airline is trying to increase in flight experience and revenue with every opportunity. According to Walter Spracklin of RBC Dominion Securities, WestJet is making only half ancillary revenue as compared to other North American competitor.
Air Canada the main competitor of WestJet is also testing in flight Wi-Fi system. They know that technology is growing very fast with this trail effort. That is why Canada’s largest airline has decided to change their entertainment system for their passengers. Air Transat has upgraded their A330 which offer movies, TV and musical programs.
Summary
All the competitors like Air Canada, Air Transat are upgrading
flight experiences with new entertainment system and television system. So the WestJet
has decided to refurbish their air planes for their customers. This will help WestJet
to stay in competition and increase their revenue. Internet option will provide
customers with services like email so they can also be connected with work
during flights. The whole new features will get WestJet ahead of competition and
provide better services to customers.
Questions 1
What other features does WestJet can add to increase their inflight
experience?
Question 2
How the Wi-Fi option will provide productivity to business passengers
of WestJet?
Bibliography
Marowits, R. (2014, February 14). WestJet
removing seat-back TV monitors in favour of WiFi system. Retrieved
February 23, 2014, from The Globe And Mail:
http://www.theglobeandmail.com/technology/westjet-removing-all-seat-back-tv-monitors-in-favour-of-wi-fi-system/article16902678/
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